Determining Donation Levels for your Fundraising Appeal and Securing a Momentum Donor

Doing a Fund-A-Need or any sort of formal ask for donations at your fundraising event can be intimidating. How do you know if someone will bid? Where should you start it? What if no one raises their hand? Don’t worry, I will not let this happen to you!

Determining Donation Levels for your Fundraising appeal.

First, you need to decide how many donation levels to have. There are a couple amazing mobile technology companies I get the pleasure of working with, but there is one called Auction Harmony based in Minneapolis who I think just has the most beautiful donation display on their Kindle Fire Tablets. There are 9 spaces. That is for 8 donation levels and one "other" section. This is a great rule to follow whether or not you are using technology for your fundraising appeal.  

So how do you determine your levels?

The first way, is by assessing who you have on your guest list and determining their donation levels.

If your organization has never received a donation over $5,000, you are not going to want to start your initial donation at $20,000. Does that make sense?

Securing a momentum donor 

You are going to want to identify a few donors who have potential to be your highest level donors and approach them about being momentum donors during your fundraising appeal

If this is not your first fundraising event, you can probably get by with looking only at the records from previous events. Who has given a large amount in the past? These would be the first people I would talk to. However, you are also going to want to consider donors who gave at other times throughout the year, because they clearly care about your organization, and you could provide them with an opportunity to inspire others to give by being a momentum donor. 

I understand how hard these conversations can be to initiate, but trust me when I say it is worth it and you will probably want to queue your major gifts officer in on this because they are skilled at having these conversations. You will want to thank the donor for their previous contribution. Then you will want to make sure they are planning to attend your event and explain the amazing project your guests get to fund at this year's event. Explain that you are going to fund it in one evening, and that it's going to be exciting and create a ton of energy, and ask them if they would want to be the hero to set the tone for the evening. Be transparent about your goal and include them in on the strategy and how impactful a momentum donor can be. It is so exciting for the audience to see that first hand go in the air quick which sets an expectation and excitement over generosity. This donor has the unique position to be able to create that, if they an commit to giving at a specific level that you decide with them in the meeting. Then it is important to ask if they would like to be recognized by name and make sure you communicate that to your auctioneer in advance as well as tell them exactly where the donor is sitting so they recognize it when the hand goes up! 

Frame this as an opportunity to start something amazing. Because you are reaching out to donors who have given in the past, your success rate should be fairly high. 

After you've had a couple of these conversations and have determined what the highest amount someone has committed to in advance, that is a good place to start. Hopefully you have a couple of people at the first couple of donation levels to get the show started. Once other potential high level donors see the applause and energy around this donation, it is likely you will receive a match at these levels.

Say your highest commitment is $10,000, I would recommend making that your highest level. Then go down 7 more levels after that: 

$10,000
 $5,000
 $2,500
 $1,000
 $500
 $250
 $100
 $50
Other

The reason, you ideally want to start where you have a committed donor is because when you start too high and have no donors, it kills momentum, which kills energy which discourages giving in other levels.

The fundraising appeal is a momentum game.

Every part of your program should be strategically leading up to this point of engagement, then BOOM! You get a donor right away and it is a domino effect. More hands fly in the air or everyone whips out their phones to secure their donation and see their name on the screen. 

If you don't have a starting momentum donor and have no idea where to start, try starting at 10-20% of your total goal and break it down from there, again I highly encourage you to brave these conversations. They may feel uncomfortable, but focus on the donor and it will take the pressure off you and make it more exciting for them to commit. You will be so glad you did this!

This should give you a good start on determining donation levels for a profitable fundraising appeal. If you have any additional questions, please share them below. I would love to answer them. 

How to Pick a "Need" For your Fundraising Appeal

Today we are going to cover How to Pick a "Need" for your fundraising appeal. 

This is often why we call it a "Fund-A-Need" at events. 

First, let me do a super brief history of the fund-a-need: 

Once upon a time, people had fancy pants galas and they brought in an auctioneer with a cowboy hat and bow tie who looked sharp as hell who sold 10-12 auction items. This meant 10-12 people got to be donors for the evening, and the other 478 people were chumps who just got to eat a chicken dinner and enjoy the open bar. Then one day, the auctioneers said, "hey, we're missing out on some money here, because the losing bidders still have some cash in their pockets." So after their auction, they would say something like, "hey, if you didn't win anything, you can still give money." And the fund-a-need was born. Fast forward 10-15ish years, the fund-a-need is the bread and butter of every event.  

Now, you should also know MY personal fundraising philosophy.

I believe that every single person wants to feel impactful. They want to know that at the end of their life, their existence made a lasting difference in our world. I believe it is our job as fundraisers to give them that opportunity. The opportunity to make a meaningful difference. When we begin to look at fundraising through this lense, it becomes just as important as the work you do directly through your organization, because it allows us not only to serve the people (or animals, or environment, or whatever it is you serve), but it also allows us to serve your donors, but giving them a genuine opportunity to make a meaningful difference.

With that in mind, why should you pick a "need" in the first place? Why can't you just raise "as much money as you can" towards your general fund? 

This is a great question that I get all of the time. So let me address it.  

Your guests are more likely to give if they can tangibly understand who or what they are helping. You may do great and amazing world-changing work, but if your guests do not understand what they are funding, they will not give. It's that simple.  

Let's simplify it for them so they don't have to think about it. All they have to do is raise their hand. 

Select a "need" that is inspirational.

If you can make them cry, that's perfect. Inspirational may seem obvious, but it is a key characteristic to conducting a successful fund-a-need. If your need, isn't that "sexy" try looking at it from a different angle. I had a client two years ago, who had to build a bathroom facility in a Haitian Village they serve. Toilets are definitely not sexy, but rather than focusing on all of that crap, we focused on human dignity. We focused on the jobs it would create to build these bathrooms. They shared stories of what it was like to go to the bathroom in that village. Using a toilet in private is something we all take for granted here in the US, but they showed their audience that they could provide a sense of dignity to the people of Haiti. Because of this inspirational take on the least sexy subject ever, they were able to build the bathrooms. And when the hurricane hit the following fall, it was the only facility left standing, which was a testament to the heart and quality they put in to this project, which made it even easier the following year when we had to rebuild the dormitories for this community.

Give them a "need" that is financially transparent.

They should understand where their money is going and that it is going to directly impact lives or make this world the kind of place they want to live in. The majority of your guests have a limited amount of resources. If this is not you, you are #blessed. But for most nonprofits, you know that charitable giving is competitive, and you have to prove to your guests that you are going to use their funds wisely.  I'll use the potty example again. This organization is 100% volunteer run out of someone's home, so they were able to share that. The donors knew that all of their money would be an act of love as they provided a sense of dignity to this Haitian Community. You are probably not a volunteer-run organization and that's okay, because you are able to commit more time and energy to the work you do. I encourage you to find a project or a need that will use 100% of their gift towards affecting change or solving a problem. Then reassure them that their money will be going directly to this project. It doesn't take much here other than something like, "100% of the money you give tonight will go directly to fund scholarships for young women in the Congo." And then follow up with them with updates about the young women they impacted. This is their reminder that they did well and that their contribution made a difference.

Your "Need" should be achievable.

This means that you need to fund it in completion that evening. Assuming the number of attendees you plan to have stays the same year over year, shoot for a project that is approximately 10-20% more than you raised last year. I will circle back to the bathroom example. They decided to fund it by breaking down the costs of the facility. I don't always recommend it, but with building projects it makes the giving super tangible. The frame and roof will cost $10,000, the labor will cost $5000, the sheetrock will cost $2500, the tile costs $1,000, a toilet costs $100, etc. For this group, since they did not have a "momentum donor" which I will talk more about in detail next week, I would try to find 10 people to fund the frame and roof at $1000 a piece and go from there. It works for this group. What I would generally recommend is being clear about the cost of the project as a whole and starting higher at $5,000 and go all the way down to $25 explaining that $25 will fund a day of work for one person, so that those $25 donors know how impactful their donation is.

I bet you didn't think I'd use a bathroom project as a good "need" to select. I'd love to hear what you have funded in the past! Let me know in the comments. Also, if you are working on framing your fundraising appeal right now and are trying to decide which way to go, share that and we can work as a community to give you feedback and ideas! It's all about how to inspire your donors this year! 

Market your Live Auction Items before the Event

You have spent so much time and energy getting ready for your BIG fundraising gala. You’ve secured some kickass items that you think people will really LOVE, now you just cross your fingers and hope they bid (or expect your auctioneer to work some voodoo magic on them to make their hands go in the air). Here’s the deal, sometimes people spend the big bucks without any planning or forethought, however I can guarantee you that you’ll make so much more money on your live auction if you Market the items before the event happens.

Just think of the last major purchase you made. Maybe it was a car or a vacation. You likely did not do it on a whim (if you did, we could probably be best friends). No, you thought long and hard about what you wanted and how much you were willing to spend on it. Your gala guests and donors are no different.

You must absolutely market your Live Auction items before the event. 

This may be obvious to some of you, but you'd be surprised how many events I've shown up at where the guests had no idea what was on the Live Auction that night. 

Start Soliciting your items early

One reason most organizations don't market their items is because until the last minute, they have no idea what they are. As soon as you think about planning your event and setting a date, start talking about live auction items. Brainstorm them with your team and take action on pursuing the items. 

Get firm commitments and all the details from your item donors ASAP

As soon as you think you have an item. Close the deal. As soon as you have the firm (hopefully written) commitment from the donor, get all of the details including pictures, dates, etc so you can start an item write up early on in the event planning process. The more you know ahead of time, the more effectively you'll be able to market your items during the planning process. 

Feature the items in the Save-The-Date

Because we are focusing on spectacular items that are exclusive and offer a broad appeal (see my video from Monday if you aren't sure what I'm talking about), you are going to want to tease your guests with these items from the moment they think about the event. This will help them to prepare accordingly. If they are already thinking about taking a trip in the next year, they can plan to bid on the trip in your auction.

Help them remember the items are 100% for a good cause

I welcome you to use tag lines like: 

"A trip that's for the kids, except you don't have to bring your own." 

"A dinner experience that feels as good as it tastes." 

Ths is a playful way to remind them that while they are getting amazing items, they are also supporting your organization. It's more than a large purchase. 

Share the items in your email and social media communications leading up to the event

The two weeks or so before the event, send out emails and social media posts featuring the items. You want your bidders to be thinking about these as they plan the budget for the evening. Whether you like it or not, everyone comes to your event with a budget in mind, but you can help them determine whether they will spend their $5,000 at your event or at the one the following night, by letting them know what you have to offer.

If you are sending things via social media, share it multiple times because everything moves so fast online and you don't want anyone to miss it. 

Feature them online through your mobile bidding website

Even though bidding is not available online for the live auction items, you should still list it on your mobile bidding website. Most companies allow you to have items that aren't open, but you can list a picture, description and all the nitty gritty details for your guests to view before they arrive. 

Some organizations mail out programs in advance. This can get expensive because most people forget to bring the program to your event, so you have to print twice as many. This is a great alternative.  

Keep marketing them the night of the event

Most of you know to have a clearly marked display of the live auction items where everyone can view them. While this is so necessary it still doesn't give people all the time they need to read all the details they need to make an informed decision. All of the items should be listed and described with all the details in the program as well. 

Get creative

I recommend printing the live auction items and putting them on the doors of the bathroom stalls and by the line at the bar. This is a perfect place where you have a captive audience to view the items.

Why this is so important: 

You want your guests to come to your event with the decision to bid so that you can leave it up to your auctioneer to get them to give beyond their budget.  

It is much more impactful to get more money out of a guest who already decided they wanted the item. They've been thinking about it for weeks and will be disappointed if they don't win it. Compare this to springing live auction items on your guests and expecting them to drop $1,000 let alone $10,000+ without any prior thought.  

Get those live auction items out there before the event, so that your guests come to the event ready and excited to bid. 

4 Reasons You Have a Chatty Audience at Your Fundraising Gala

How do I deal with a chatty crowd?

This is one of the number one questions I get. The truth is that some crowds are just chatty, but in my consulting I help organizations do everything they can to prevent the distracting noise and work with them so that their program is engaging and captivating so we can prevent the chattiness in the first place. There are a couple reasons why an organization may have a chatty crowd at your fundraiser.

1. The sound in the venue is awful.

This is a real problem. In fact, I won't work with an organization that is unwilling to ensure that the sound in the room is good. If your crowd can't hear the program properly, they will not be engaged and therefore they will talk and then they won't give their money.

2. You are waiting too late to engage them.

Cocktail hours are very common and have a bit of necessity as far as logistics are concerned. Allowing people to mingle with a drink and maybe some hors d'oeuvres while everyone arrives and gets checked in and has a chance to look at the silent auction. Then you welcome them in to have the dining room and wait until every single person has eaten dinner to start the program. That is too late. You have lost your audience. They are full, drunk and ready to leave to just totally distracted.

3. They aren't your target audience.

Repeat after me: Quality over Quantity. Now, when I say "quality" guests I don't mean every donor has to be a $1,000+ donor. I mean that you should not try to fill seats for the sake of filling seats. You want everyone in the room to have some sort of connection with your organization. I recently sat in a meeting with a client and they said "...and that's why we don't give away tickets or our gala on the radio anymore." No Kidding! Your event can be a place to raise awareness for your organization, but you do not want guest who are just there for your open bar. You may not be giving tickets away to strangers on the radio, but maybe you are giving tickets away to corporate sponsors who then send their administrative staff to your event as their "appreciation" token. So, now, your front reserved table that you held for executives that you assumed had more than enough money to go around, is now full of interns and customer service representatives who just are excited to tweet a picture in font of your photo wall.

4. You are an elementary school.

This is not a problem. I actually love this. Elementary school parents tend to be very chatty. They are using their very valuable babysitter to come out an support the school where they are twice a day already to drop off and pick up their kids. They get to have adult conversations with people they are friends with and since the event is likely near their neighborhood, they plan to walk or take an Uber home. I actually use this energy and sense of community and play off it to engage the whole crowd. Yes, they may be chatty, but for the most part the crowd all knows each other and want to be in on the party. I still would work with you in advance to make sure we can engage them at the best time and ensure that your sound is loud and clear in your venue, but frankly, elementary school parents are talkers, so at that point we just need to lean into it.

Your organization's mission is so important which is why you work tirelessly to support it. I want to welcome your guests and attendees to partner with you in your mission. The first step is to get them to listen so we can engage them in your mission. If this sounds like your crowd, I would love to help you make an impactful difference towards your mission. To schedule a call to talk about how to better engage your audience, go ahead and fill out the contact form on the side bar today.

What To Do With Great Items That Don't Make The Cut for Live Auction

Last week I talked about how cutting your number of live auction items in half will actually bring in more revenue. Even though you are only going to have 5-6 live auction items, chances are that you will bring in more than 6 great donations in the process.

What to do with the other amazing items. 

Items that don't "make the cut" for the live auction, will naturally go in the silent auction, right? Wrong. There are a couple of things You can do with these big ticket items. 

1. Use it as a prize in Heads & Tails or for a raffle. Back before everyone had an iPad, organizations were getting these as donations and the auction committee always wanted the iPad on the live auction. Here's the deal though. The iPad only would sell for retail value or a couple hundred dollars over. I guess it was exiting to get $700 for a $500 item, but know what is more exciting? Getting $2000 for a $500 item. By using an item with a broad appeal as a raffle or Heads & Tails prize, it was easy to engage donors to participate. Not everyone would drop $700 for an item valued at $500, but it is easy to sell 200 raffle tickets or Heads & Tails beads at $10 a piece. 

2. Have a SUPER SILENT Auction. Whoa! This one is exciting. A Super Silent Auction is run by the auctioneer (cough*Sarah Knox*cough) during the silent auction. Rather than bidders writing their number on bid cards or bidding electronically, they would call out their bidder number and bid amount to the facilitator to write on a white board. It gains quite a bit of attention in the last 5 minutes of the bidding. This is set up in the same room as the silent auction. It is a lot of fun. 

3. Set up a display for "Almost Live" or "Premier Auction" Items in the center of the silent auction area, or right near check in so it's the first thing guests see. This is good because it honors the generous donors of the items ensuring they get a lot of recognition for the items. If using electronic bidding, have this as it's own category so bidders can easily find these items. 

How to determine which items make the cut for Live Auction or not.

For this, I will refer you to my blog series I did last fall on the 5 types of items you should include to create a dynamic live auction.  Just because an item has the highest value, doesn't mean it should automatically be in the live auction. A live auction lineup needs to be curated with careful thought and strategy in order to bring in the most revenue.

If you have want to engage bidders during your live auction and throughout the rest of your event, contact me via the form in my sidebar --> 

Biggest Fundraising Auction Trend of 2016

What is the biggest trend?

The biggest trend I've encouraged this year has been (drumroll please)...

Fewer live auction items.

What's happening?

For years I've been consulting my clients that that the sweet spot for number of items in a live auction has been 6-12. Usually organizations have fallen closer to 10-12 items, but this year I've changed my tune. While up to 12 live auction items may have been beneficial for raising money in the past, now the donor climate is changing.  

Over the past several years, we've seen a rise in the success of conducting a Fund-A-Need at each event. The Fund-A-Need is a sort of live crowdfunding where everyone in the room gets the opportunity to make a difference by giving what they can. Usually (not always) the Fund-A-Need happens after the Live Auction. While Live Auctions can be fun, if they run too long, they get old and you lose donors' attention. The handful of bidders interested in the items will stay engaged, but the other 95% of the potential donors in the room will be distracted and become mentally "over it." 

While you are gaining a couple thousand extra dollars by adding additional live auction items, you are sacrificing potentially tens of thousands of dollars in the fund-a-need.  This is one of those cases where time is money, almost literally.

In a time where crowdfunding is wildly popular and effective, especially with the ever growing millennial donors, it is important to do everything in our power to engage the majority of donors when conducting the Fund-A-Need.

What is the right number of items? 

This year I have been encouraging my clients to stick with 4-6 items in their live auction. This is the perfect amount to get the audience's attention and raise some big bucks with out it going too long and loosing the attention of donors who aren't bidding but could be potential Fund-A-Need donors.

My clients have seen tremendous success with cutting their number of live auction items in half. Even with only half of the live auction items, this spring has been full of record-breaking events. Fewer items means they become more competitive so the items that ARE in the live auction tend to bring in more revenue than they would have otherwise. Plus donors are still fully mentally engaged during the Fund-A-Need which means more people participate. More participating donors means more revenue for your organization. 

If you'd like to learn how to make more money at your next fundraising event, contact me via the form in my sidebar ->

Must Have Live Auction Item #5: Sports

This the post in my blog series on Must Have Auction Items for a Varied Live Auction. If you haven't caught the other posts, or aren't sure why it is so imporant to have a varied live auction, you can find all of those posts HERE or archived on my blog. Stay awhile and look around. I provide all of this information to help my clients or anyone else trying to plan their fundraiser. My goal is to help organizations be as successful as possible!  

The last type of item you should be looking for as you solicit items for your live auction is a Sports related item. 

Criteria for a successful Sports Item:

Exclusivity. Like with any live auction item, you will have more success if the item is not a dime a dozen. Signed swag is good if it is by a well-known, well-loved player who does not hand out their autograph liberally. 

Appeal. This should seem obvious, but for some people it is not. If you are receiving sports tickets, make sure it is to a GOOD game with GOOD seats. Example for all of my Minnesota friends: 50 yard line to the Vikings/Packers game.  

Open Availability. If someone in your association has great season tickets to some local professional team, ask them if they would be willing to donate tickets that the bidder can select the date. A few black-out dates are acceptable, but still not ideal. This takes a lot of sacrifice on the donors part, but it's worth asking.

Best way to get sports tickets: 

Ask your company to donate. So many companies have season tickets that they give out to clients or employees as incentives. It does not hurt them one bit to give a set to your organization to sell. If they are less than amazing tickets, sell them on the silent auction, but still ask and take those babies off their hands.

If you have questions about your sports related item or any of the other sports categories I've listed in this series, please contact me and I'd love to dialogue with you about your live auction line up. 

Must Have Live Auction Item #3: Unique Experience

A unique experience is the hardest item to come up with because you often need to think outside of the box and pull your personal connections in for this. There is really no real criteria here other than provide an experience or an item that people cannot access on their own. So, for this post, I will just be listing examples of things I have sold to get your creative juices flowing.

Examples of Unique Experiences

• Character created about winning bidder in a well known author's next book

• Trip to visit and tour Jay Leno's garage (with Jay Leno if the timing was right)

• Principal for a Day

• Trip with a professional sport's team to an out of state game which included accommodations and riding with the team on their plane to and from the game as well as an after party post game.

• Lock in sleepover at a museum with a roof top movie

• Premier parking space for school pickup and drop off

• Batboy (bat-kid) for local professional Baseball team

• Box at a professional sports game hosted by a (well-known) retired player

• Timed shopping spree at a local department store

The possibilities are endless for these types of items. What I would encourage you and your team to do is to plan an entire meeting that is set aside for brainstorming this type of item. Throw out ideas with the freedom of "no idea is a bad idea" and just go with it. Some of the best auction items sound "stupid" in your head before you say it outloud and realize that it could actually happen with the connections in the room. Eventually what will happen is one member will throw out an idea, another member will know someone with the right connections and you will find yourself with a very exclusive an unique idea. 

Must Have Live Auction Item #1: Trip

In previous posts, I have offered the importance of including a variety of types of items in your live auction and listed 5 that should be included to create a well rounded live auction. Now, I am going to go through each category in more detail with the goal of inspiring you and your auction committee as you solicit items for your live auction.

The first item we will focus on in detail is Trips.

When looking for a trip to include in your live auction, you can include a local destination (something in your home state or a close state that bidders could access by driving), a non local destination (someplace to which they would need to fly), or both. For the most part, I would not include more than one of each in the same auction line up.

Things Good Trips Have: 

Open availability. Meaning the winning bidder can plan their trips selecting from a wide variety of dates throughout the next year.  It's okay to have 3 or 4 weeks through out the year blocked off, but other than that they dates should be relatively open.

WOW Factor. People aren't going to pay top dollar (or likely even bid) on something that doesn't have a special appeal to it. Some WOW factor examples:

• Home owned by a celebrity  
• Home on Ocean with gourmet outdoor kitchen
• Home in Central America which included full staff of maids, personal chef and butler for the week
• Unique home such as a treehouse
• Resort which is frequented by known celebrities

Experience is included. The trip includes more than just a place to stay. Examples I've sold:

• Napa trip which includes wine tastings at several vineyards
• Trip to New York with the opportunity to see a late night show and have a meet & greet with the host. 
• Travel to an out of state professional sports game on the team's airplane with the team.

Things Bad Trips Have: 

Limited availability. Want to make sure no one bids on your trip? Offer it for one week out of the entire year. Just because an item has a high "value" does not merit it to be on the live auction. We are looking for items with a broad appeal, one week out of the year is not a broad appeal. I would allow certain exceptions like if somehow you got a box with Madona AND Prince at the Kentucky Derby and it is obviously only available the week of the Derby. Otherwise, I would recommend taking your week in Florida through aunt Cindy's timeshare off the live auction. It doesn't belong there.

Off Season Availability. You will find many donors who are willing to give you donations for their off season. Win for them because it's a tax write off for the time a year they won't be filling their spaces anyway. No one wants a ski trip between April and August.  

What about airfare?

You may notice that I didn't mention anything about airfare in either section. I'll follow up with another post in the future about this topic in more detail, but the short: including airfare does not bring you it's value in revenue nor does it hurt an item's popularity if you don't include airfare in the package. Look back later for deets on this or just email me your specific question regarding this and I'll be happy to give you more insight. 

Earn 12% More at your Fundraising Auction

Yesterday I had the chance to meet with a colleague in the industry who works with BidPal, an electronic bidding system. She shared with me an interesting result from a recent study they did with their clients.

They compared clients who used their system for their silent auction. Some of their clients only allowed bidders to view and bid on silent auction items during the night of the event, while other clients opt to open up bidding on their items before the event starts (sometimes a full week in advance). They found that the auctions that were available for bidding prior to the night of the event in the silent auction, raised 12% more than the auctions that were only open during the night of the event. 

There's an easy and profitable idea for you: open your silent auction up to attendees prior to the event. I've personally seen success with some of my clients doing this. It's a newer idea, but technology is providing us with these awesome opportunities.

Note: this statistic did not compare organizations that did not use an electronic bidding system. However, silent auctions tend to bring in more revenue when using an electronic bidding system because bidders receive text messages when they have been outbid and they can raise the bid again right from their smartphone or electronic bidding device provided by the company.